As part of our transparent and superior customer service policy, we have created this FAQs page to help answer some common questions about electrical safety and our services. If you cannot find the answer to your question here, please contact us directly to speak to a certified electrician.
ANE Credentials and Services
Does an Electrician need to be licensed?
Yes, all qualified electricians must hold a current license in accordance with the Electricity Act 1996.
What Is a Certificate of Compliance?
A Certificate of Compliance is a government document that will be signed by our qualified electricians on completion. It states that the work has been completed in compliance with the standards set out in the Electricity Act 1996 and therefore meets all safety requirements. The Certificate will be left with the customer for their records.
Are you fully insured?
Do you give free quotes for installations?
Free quotes are offered for all your electrical services.
What will you guarantee/warranty?
ANE Electrics will provide 12 months guarantee on all labour and materials.
RCDs and Electrical Safety
What is an RCD and How Does it work?
An RCD is a safety device that monitors electrical current flowing within a circuit from the meter box or distribution board. It works on the principle that the electricity current flowing in must be equal to the current flowing out of the circuit.
If the RCD detects an imbalance in the electrical current, indicating a leakage to earth, e.g. current flows through someone’s body to earth, the RCD immediately cuts the electricity supply to prevent electrocution.
RCDs are extremely sensitive, disconnecting within 10 to 50 milliseconds of detecting a leakage current. This is usually set at 30 milliamps for homes but may be less in other situations, such as hospitals.
Is an RCD the same as a circuit breaker?
No. Many homes already have circuit breakers installed. However, circuit breakers only protect against overloading and short circuits. They do not prevent electric shocks. Circuit breakers are designed to protect the wiring within an installation, an RCD protects us from an electric shock.
What if the Property I own, or want to buy, only has one RCD
No. A second RCD must be installed and the power point and lighting circuits divided between the two RCDs. If you own the property, contact an licensed electrical contractor to arrange for a second RCD to be installed. If you are the purchaser you need to include the installation of a second RCD as a condition in the Offer and Acceptance
Downlights and house fires?
There have been many reports of house fires as a result of down lights. Is there a product that can reduce the danger of a house fire caused by down lighting? Yes, LED technology is now becoming a more affordable option for households. There are many advantages of LED lighting, the main one being that they do not get hot, therefore dramatically reducing the chance of a lighting fire. They can also help to reduce your electricity bill by up to 85% and they have a lifespan of up to 50,000 hours.